The importance of team collaboration
In order for a business to operate smoothly, all departments of the company have to cooperate well. Management of sales departments is a challenge for all companies regardless of their scale. According to recent studies, salespeople working as a team usually achieve greater results. But when managers in the sales department behave more like individuals instead of cooperating, this may lead to reduced customer retention gauge, increased customer attrition, and other sad consequences for the business. Fortunately, such situation can be resolved by means of the CRM solution and its integrated tools of team collaboration.